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Cookie Policy

This Cookie Policy explains how Bathroom Essence, operated by Govni Ltd, uses cookies and similar technologies on our website, www.bathroomessence.co.uk.

By using our site, you agree to the use of cookies as described below, unless you choose to disable them through your browser settings or our cookie consent tool.


1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, improve user experience, and provide information to site owners.

Some cookies are essential for the site to work, while others are non-essential and used for analytics, personalisation, or marketing.


2. Types of Cookies We Use

a) Essential Cookies

These cookies are required for the website to function and cannot be switched off. They are usually set in response to actions such as:

  • Adding items to your basket
  • Logging into your account
  • Completing forms

Without these cookies, parts of the website will not work properly.


b) Analytics & Performance Cookies

These cookies help us understand how visitors use our website so we can improve performance. They collect information such as:

  • Which pages are visited most often
  • How long visitors spend on the site
  • Any errors encountered

We use tools such as Google Analytics. Data is anonymised and aggregated.


c) Functional Cookies

Functional cookies remember your preferences, such as location, language, or saved basket items, to provide a more personalised experience.


d) Marketing & Advertising Cookies

These cookies are used to:

  • Show relevant adverts on other websites
  • Measure the effectiveness of advertising campaigns
  • Limit how often you see an advert

We may work with trusted third-party partners for these purposes.


3. Third-Party Cookies

Some cookies are set by third-party services used on our website, including:

  • Opayo and Elavon for secure payment processing
  • Google Analytics for website performance tracking
  • Social media platforms if you share content via Facebook, Instagram, or similar

These third parties are responsible for their own cookies and privacy policies.


4. How Long Cookies Last

  • Session cookies – deleted when you close your browser
  • Persistent cookies – remain on your device for a set period or until deleted manually

5. Managing Cookies

You can manage cookies in the following ways:

  1. Cookie consent tool – shown when you first visit the site, allowing you to accept or reject non-essential cookies.
  2. Browser settings – most browsers allow you to block or delete cookies:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • Safari

Please note: disabling essential cookies may prevent the website from functioning correctly.


6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We recommend reviewing it periodically.


7. Contact Us

If you have any questions about our use of cookies, please contact:

Bathroom Essence – Govni Ltd
Email: support@bathroomessence.co.uk
Address: 93 Amington Road, South Yardley, Birmingham, B25 8ET

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